Enhance Your Customer Experience with Professional Mystery Shopping

Get valuable insights into your customer's shopping journey and improve your business performance.

Hire Mystery Shoppers Become a Mystery Shopper

About Ottawa Mystery Shoppers

Ottawa Mystery Shoppers provides retailers and online businesses with valuable insights through professional mystery shopping services. We help businesses identify strengths and areas for improvement in their customer experience.

Our network of trained mystery shoppers provides authentic feedback from real shopping experiences, helping your business stand out in today's competitive market.

100+

Active Mystery Shoppers

200+

Satisfied Clients

95%

Client Satisfaction

Our Services

Retail Store Evaluation

Comprehensive assessment of in-store customer experience, staff interactions, store layout, and more.

E-commerce Experience

Detailed evaluation of online shopping experiences, including website usability, checkout process, and delivery.

Product Reviews

Authentic product reviews from real customers providing valuable feedback for improvement.

Competitor Analysis

Compare your customer experience against competitors to identify your unique advantages.

How It Works

1

For Clients

  1. Contact us with your requirements
  2. We match you with suitable mystery shoppers
  3. Shoppers complete tasks and provide detailed feedback
  4. Receive comprehensive reports and recommendations
2

For Mystery Shoppers

  1. Apply to join our network of shoppers
  2. Get assigned to shopping tasks that match your profile
  3. Complete purchases and evaluate the experience
  4. Submit feedback and receive compensation ($10-30 CAD per task plus reimbursement)

What Our Clients Say

"The insights we gained from Ottawa Mystery Shoppers helped us completely transform our customer service approach. Their detailed reports highlighted issues we weren't aware of."

Sarah Johnson

Owner, Boutique Retail Store

"As an online retailer, understanding the full customer journey was challenging until we partnered with Ottawa Mystery Shoppers. Their feedback was instrumental in optimizing our website."

Michael Chen

E-commerce Manager

"Being a mystery shopper has been a fantastic way to earn extra income while helping businesses improve. The tasks are interesting and the compensation is fair."

Emily Tremblay

Mystery Shopper

Contact Us

Get in Touch

Interested in our services or want to join our network of mystery shoppers? Fill out the form and we'll get back to you!

Ottawa, Ontario, Canada

info@ottawashoppers.com

Email Us Directly